Terms of Service

Effective date: November 9, 2026

These Terms of Service ("Terms") govern your use of novaplumbing.us and the communications and services offered by Nova Plumbing Inc ("Nova Plumbing," "we," "us," or "our"), including our text messaging program. By using our website or opting in to our text messages, you agree to these Terms and our Privacy Policy.

1. Our Services

Nova Plumbing provides residential and commercial plumbing services in Orange County, California. Information on this website, including services, pricing, offers and availability, is general and may change, and it does not by itself create a contract. The scope and price of any job are set out in the written estimate or invoice you approve.

2. Estimates, Scheduling and Payment

Appointment times are estimates, and timing may vary due to traffic, job conditions or emergencies. Payment terms are provided on your estimate or invoice. Financing, where offered, is subject to approval and the lender's terms.

Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for help. Consent to receive text messages is not a condition of purchasing any goods or services.

  • Program: Nova Plumbing Inc text messaging ("the Program"), operated by Nova Plumbing Inc.
  • Types of messages: appointment confirmations and reminders, technician dispatch and arrival updates, estimate and invoice notices, follow-ups and customer service replies. The Program is used for customer care and service-related communications, not for promotional marketing.
  • How you opt in: by submitting your mobile number through a form on our website that includes our text message consent disclosure and agreeing to it, or by texting us first. You must be the subscriber or an authorized user of the mobile number you provide.
  • Message frequency: varies based on your requests, appointments and activity with us.
  • Costs: message and data rates may apply, according to your mobile plan. We do not charge for the Program.
  • How to opt out: reply STOP to any message at any time. You will receive one confirmation message and no further messages from us unless you opt back in. You can rejoin by replying START or UNSTOP.
  • Help: reply HELP to any message, call (949) 444-7200, or email info@novaplumbing.us.
  • Carriers: wireless carriers and Nova Plumbing are not liable for delayed or undelivered messages.
  • Privacy: your information is handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent will not be shared with any third parties.

4. Use of the Website

You agree to use our website only for lawful purposes and not to interfere with its operation, attempt unauthorized access, or submit false or misleading information. The content, logos and design of this website belong to Nova Plumbing or its licensors and may not be copied or reused without our permission.

5. Third-Party Links and Services

Our website may link to or rely on third-party services, such as chat, scheduling, payment and financing providers. We do not control those services and are not responsible for their content or practices.

6. Disclaimers

To the fullest extent permitted by law, this website and its content are provided "as is" and "as available" without warranties of any kind. Nothing in these Terms limits any written guarantee or warranty we provide for completed work.

7. Limitation of Liability

To the fullest extent permitted by law, Nova Plumbing will not be liable for indirect, incidental, special or consequential damages arising from your use of this website. Nothing in these Terms limits liability that cannot be limited under California law or your rights under any written service agreement with us.

8. Governing Law

These Terms are governed by the laws of the State of California. Any dispute will be handled in the state or federal courts located in Orange County, California, unless the law requires otherwise.

9. Changes to These Terms

We may update these Terms from time to time. The effective date at the top shows when they were last changed, and the updated version applies once posted on this page.

10. Contact Us

Nova Plumbing Inc
Orange County, California
License # 1091627
Phone: (949) 444-7200
Email: info@novaplumbing.us